Privacy Policy
Last updated on publication of this website.
Information we collect
We collect the information you submit through our quote, sample, cross-reference, and contact forms — including your name, company, email, phone number, shipping details, and any application information or files you choose to upload.
How we use it
We use submitted information solely to respond to your request: preparing pricing, shipping samples, cross-referencing specifications, and providing technical support. We do not sell your information.
File uploads
Coil label photos and spec sheets you upload are stored privately and are accessible only to Heavy Strap personnel handling your request.
Retention
We retain request records for as long as needed to support your account and our business records, unless you ask us to remove them.
Contact
Questions about this policy can be sent to sales@heavystrap.com or (864) 944-0055.